Three Degrees ("Three Degrees," "we," "us," or "our"), operated by Three Degrees Networks Private Limited (the "data controller" where applicable law requires one), provides the Three Degrees mobile application and related web services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you access or use the Service.
By creating an account, checking an "I agree" box, or otherwise using the Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, and retention of your personal information as described here, except where consent is not required or cannot be relied upon under applicable law. If you do not agree, do not use the Service.
This Privacy Policy forms part of, and should be read together with, our Terms and Conditions. In connection with your use of the Service and our handling of your personal information, this Privacy Policy constitutes a binding agreement between you and Three Degrees Networks Private Limited to the extent permitted by applicable law.
1. Who this policy applies to
This policy applies to anyone who visits, registers for, or uses the Service. The Service is designed for adults who want to discover friends, friends-of-friends, and trusted networks for real-world activities such as events, hangouts, sports, and social plans.
Age requirement. The Service is intended only for individuals who are 18 years of age or older. We do not permit individuals under 18 to register for or use the Service. If we learn that a user is under 18, we may suspend or delete the account and delete associated personal information as permitted by law. If you believe a user is under 18, please report them through in-app reporting tools or contact us.
We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13 without appropriate authorization, we will take steps to delete it promptly.
2. Information we collect
The information we collect depends on how you use the Service. You choose what to provide in many cases, but some information is required to create an account or use certain features.
Account and authentication. When you register or sign in, we collect information such as your email address, phone number (where provided), account identifiers, and authentication credentials processed through Amazon Cognito. If you use social sign-in (such as Google, Facebook, or Apple), we receive profile information made available by that provider (for example, name and email), consistent with your provider settings and permissions.
Profile information. You may provide a display name, photo, age range, gender, pronouns, profession, bio, city or general location, interests, and compatibility questionnaire responses used to improve matching and recommendations within the Service. Some of this information may be considered sensitive or special-category data under applicable law.
Social and activity data. We process information you create or interact with on the Service, including friend connections, connection requests, posts, polls, events, hangouts, communities, reviews, reactions, RSVPs, attendance confirmations, notifications, and direct messages.
Event and real-world activity data. When you create, join, or interact with events, hangouts, or plans, we may collect information such as event title, description, date, time, venue or location, attendee lists, participation status, check-ins (where enabled), and communications related to those activities. This information may be visible to other participants according to your settings and the nature of the activity.
Photos and media. If you upload images or other media (for example, profile photos, post images, or event photos), we store and serve that content through our cloud storage infrastructure.
Location information. With your permission, we may collect device location to show maps, nearby plans, venue selection, and location-aware discovery features. You can also enter location manually (for example, city or address search). We may retain approximate or historical location where needed for safety, fraud prevention, or legal compliance.
Contacts (optional). If you choose to enable contact-based friend discovery, we access phone numbers and/or email addresses from your device contacts only for the purpose of finding people you may know on Three Degrees. Contact identifiers are hashed before matching; we do not store your full contact list as plain text for unrelated purposes. By uploading contact information, you represent that you have obtained any consent required from those contacts.
Identity verification (where enabled). If you use optional identity or photo verification features, we or our service providers may collect verification photos, government-issued identification (where permitted and requested), and related biometric or facial-comparison data to confirm your identity, age, or authenticity. We retain such data only as long as needed for verification, fraud prevention, and legal compliance, as described in Section 6.
Safety, reports, and disputes. We collect information when you report another user, block someone, or contact support about safety concerns, harassment, fraud, or incidents (including incidents that occur at or in connection with real-world events). This may include the content of your report, related messages or posts, account identifiers, and metadata about the reported activity.
Device permissions. Depending on features you use, the app may request access to notifications, camera or microphone, and contacts. You can decline or revoke permissions in your device settings, though some features may not work without them.
Technical, usage, and cookie data. We automatically collect technical information such as device type, device identifiers, operating system, app version, IP address, browser type, language, referring URLs, pages or screens viewed, feature usage, crash logs, and service logs needed to operate, secure, analyze, and troubleshoot the Service. We and our analytics partners may use cookies, SDKs, and similar technologies as described in Section 14.
Information from others. Other users may provide information about you when they send connection requests, invite you to events, mention you in posts, or submit reports involving you. We may also receive information from service providers, fraud-prevention partners, or law enforcement where permitted by law.
3. Legal bases for processing (where applicable)
Depending on where you live, we process personal information on one or more of the following legal bases:
- Contract: to provide the Service you request, including account creation, connections, messaging, and event features.
- Consent: where you choose to provide sensitive profile information, enable optional features (such as contact sync or precise location), or receive marketing communications.
- Legitimate interests: to operate, secure, and improve the Service; prevent fraud and abuse; investigate reports; protect users and our rights; and maintain the integrity of our platform, where those interests are not overridden by your rights.
- Legal obligation: to comply with applicable laws, respond to lawful requests, and meet regulatory or tax requirements.
- Vital interests or public interest: in rare cases, to protect the safety of users or others, including in connection with serious incidents reported on or off the Service.
Where we rely on consent, you may withdraw it at any time through in-app settings or by contacting us. Withdrawal does not affect processing that occurred before withdrawal, and some features may no longer be available.
4. How we use your information
We use information we collect to:
- create, authenticate, and manage your account and profile;
- enable connections, discovery, recommendations, and network visibility;
- operate chat, notifications, events, hangouts, communities, and feeds;
- display maps and location-based content (including through mapping services);
- process optional contact matching to suggest people you may know;
- verify identity, age, or authenticity and reduce impersonation, spam, and abuse;
- monitor, review, and moderate content and accounts using automated tools and, where appropriate, human review;
- investigate reports, safety concerns, policy violations, fraud, and illegal activity;
- respond to customer support requests and communicate with you about the Service;
- generate insights, analytics, and aggregated or de-identified statistics to improve the Service;
- maintain security, prevent fraud, enforce our terms, and defend legal claims; and
- comply with law and cooperate with regulators and law enforcement where required.
We may use automated processing, including profiling and machine-learning techniques, to recommend connections, events, or content; detect suspicious behavior; prioritize safety reviews; and improve product performance. These processes are designed to support the Service and user safety and do not produce legal effects about you without human involvement, except where permitted by law (for example, automated fraud blocks that you may contest by contacting us).
5. Content moderation and safety review
To help keep users safe, we use a combination of automated systems and human reviewers to monitor accounts, profiles, posts, messages, event listings, and reports for content or behavior that may violate our Terms, Community Guidelines, or applicable law. This may include review of text, images, metadata, and activity patterns.
If we identify a likely violation, we may warn, restrict, suspend, or permanently ban an account; remove or limit visibility of content; or take other action we deem appropriate. Affected users may contact us to appeal or request more information, subject to legal and safety limitations.
We may retain information relating to moderation decisions, safety investigations, and enforcement actions for as long as necessary to protect users, prevent repeat abuse, comply with law, and defend our rights.
6. Sensitive and special-category information
You may choose to provide information that is sensitive under some laws, such as gender, pronouns, compatibility preferences, health-related interests, or other profile details. You are not required to provide this information, but some features may depend on it.
Where required by law, we process sensitive information only with your explicit consent or another permitted legal basis. You may update or remove much of this information in your profile at any time. We do not use sensitive profile information for third-party advertising.
If you use identity or photo verification, we or our verification providers may process biometric or facial-comparison data solely to verify your identity and prevent fraud. Verification images and related scans are retained only as long as needed for those purposes and legal compliance, typically no longer than three years after your last interaction with us unless a longer period is required for an active investigation, legal hold, or dispute.
7. How we share information
We do not sell your personal information. We may share information in these circumstances:
- With other users, according to your profile, visibility, connection, and event settings (for example, your name, photo, RSVP status, or messages visible to connections or event participants).
- With event participants and organizers, when you join or create events, hangouts, or plans, to enable coordination and attendance.
- With service providers that help us run the Service, such as cloud hosting (Amazon Web Services), authentication (Amazon Cognito), databases, image storage, mapping (Google Maps Platform where enabled), analytics, identity verification, customer support tools, and push notification delivery. These providers process data on our instructions and subject to contractual safeguards.
- For safety, security, and incident response, including sharing information with other users involved in a report (only as necessary), service providers assisting with investigations, insurers, or advisors where relevant to an incident, and to prevent harm, fraud, or repeat abuse.
- With law enforcement and authorities, when we believe disclosure is required or permitted by law, regulation, legal process, or governmental request; to investigate violations of our terms or applicable law; to protect the rights, property, or safety of Three Degrees, our users, employees, or the public; or to respond to emergencies.
- In a business transfer, such as a merger, acquisition, reorganization, or asset sale, subject to appropriate confidentiality protections.
To the fullest extent permitted by applicable law, you agree not to bring claims against us solely because we disclosed information in good faith to law enforcement, regulators, or other authorities as described above.
8. Real-world events, hangouts, and offline conduct
Three Degrees helps users discover people and coordinate real-world activities. We do not organize, host, supervise, or control offline events, hangouts, sports activities, or meetings arranged through the Service , and we are not a party to interactions between users that occur off the platform.
You are solely responsible for your conduct and for evaluating the safety and suitability of any person, venue, or activity you choose to engage with. Meeting strangers or attending user-organized events involves inherent risks. You should take reasonable precautions, meet in public where appropriate, and follow local laws.
Incidents, disputes, injury, or damage. We are not responsible for accidents, injuries, property damage, theft, harassment, fights, misconduct, criminal acts, or any other harm arising from or related to real-world activities arranged, promoted, or discussed through the Service, whether between users or involving third parties. To the fullest extent permitted by law, Three Degrees disclaims liability for any such offline conduct or outcomes.
If an incident occurs, you should contact local emergency services or law enforcement where appropriate. You may also report the matter to us through in-app tools or by emailing support@threedegreesnetworks.com. We may preserve and use relevant account, message, event, location, and report data to investigate complaints, enforce our terms, protect other users, comply with legal obligations, and cooperate with authorities. We are not obligated to mediate offline disputes between users.
Information you share with other users (including event details, phone numbers, or meeting locations) is shared at your own discretion. We are not responsible for how other users use information you choose to disclose.
9. Your responsibilities and indemnification
You agree that you will:
- provide accurate information and keep your account credentials secure;
- use the Service lawfully and in accordance with our Terms;
- obtain any required consent before uploading or sharing another person's contact details or personal information;
- not impersonate others, submit false reports, or misuse privacy or safety request processes; and
- exercise caution when meeting people or attending activities arranged through the Service.
You are responsible for all activity under your account, including if you share your password or device access with others. If you believe your account has been compromised, contact us immediately and change your password.
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Three Degrees Networks Private Limited, its affiliates, officers, directors, employees, and agents from and against claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your offline conduct or participation in events or activities; (c) your violation of this Privacy Policy or our Terms; (d) your violation of another person's rights; or (e) information you provide about third parties without required consent.
10. Data retention
We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, enforce our agreements, and protect users and our business.
After account deletion. When you delete your account, we delete or de-identify your profile and much of your personal data within a reasonable period, typically within 90 days, except where retention is necessary for:
- a safety retention window (generally up to 90 days, or up to one year following a ban or serious violation) to investigate harmful, fraudulent, or illegal activity and protect other users;
- preventing banned or seriously violating users from creating new accounts;
- compliance with tax, accounting, or legal record-keeping requirements;
- unresolved claims, disputes, litigation, or regulatory matters;
- backup systems that are deleted on a rolling schedule; and
- aggregated or de-identified data that no longer identifies you.
Illustrative retention periods (subject to legal requirements and active investigations):
- account and profile data: while your account is active;
- messages and posts: while your account is active, plus safety/legal retention;
- customer support and safety reports: up to 6 years after the relevant interaction;
- technical logs: typically up to 12 months, longer if needed for security;
- verification/biometric data: as described in Section 6, unless a longer period is legally required.
You may request account deletion through in-app settings (where available) or by contacting us. Deletion may be delayed where we must retain data for the reasons above.
11. Security
We use administrative, technical, and organizational measures designed to protect your information, including encryption in transit, access controls, and secure cloud infrastructure. Despite our efforts, no method of transmission or storage is completely secure. We cannot guarantee absolute security, and you use the Service at your own risk.
If you believe your privacy or account security has been compromised, contact us promptly at support@threedegreesnetworks.com.
12. Your choices and rights
Depending on where you live, you may have the right to:
- access personal information we hold about you;
- request correction of inaccurate information;
- request deletion of your personal information;
- object to or restrict certain processing;
- withdraw consent where processing is based on consent;
- request a portable copy of certain information; and
- lodge a complaint with a supervisory authority or data protection regulator.
You can also:
- update profile information in the app;
- manage notification and permission settings on your device;
- decline optional contact sync or revoke contact access;
- block users and manage visibility settings; and
- sign out or delete your account (where supported).
To submit a request, contact support@threedegreesnetworks.com. We may ask you to verify your identity before fulfilling a request to protect your account from unauthorized access. We may refuse requests that are unlawful, repetitive, unfounded, or would infringe the rights of others.
India (DPDP Act). If you are in India, you may have rights under the Digital Personal Data Protection Act, 2023, including the right to access information about processing, correction and erasure, grievance redressal, and nomination of another person to exercise your rights in the event of death or incapacity. Contact our Grievance Officer / Data Protection contact at the email above. We will endeavour to respond within timelines required by applicable law.
European Economic Area / UK. If you are in the EEA or UK, you may contact your local data protection authority if you have concerns about our processing.
13. International transfers
We may process and store information in countries other than where you live, including through service providers in regions where our infrastructure is hosted (such as the United States and other countries). Where required, we implement appropriate safeguards for cross-border transfers, such as standard contractual clauses or equivalent mechanisms.
If you are in India and your data is transferred outside India, we take steps designed to ensure protection comparable to applicable Indian law.
14. Cookies and analytics
We and our service providers may use cookies, mobile SDKs, pixels, and similar technologies to operate the Service, remember preferences, measure performance, prevent fraud, and understand how features are used. You can manage some preferences through your device or browser settings. Disabling certain technologies may limit functionality.
15. De-identified data and product improvement
We may de-identify, aggregate, or anonymize information so it no longer reasonably identifies you, and use it for analytics, research, service improvement, and safety trend analysis. We do not attempt to re-identify de-identified data except as permitted by law.
16. Third-party services
The Service may link to or integrate with third-party services (for example, social login providers, maps, or payment processors). Their privacy practices are governed by their own policies. We do not control and are not responsible for how third parties collect, use, or share information you provide to them directly or through integrated features. Review their policies before use.
Venues, event organizers, and other users are independent of Three Degrees. We are not responsible for their conduct, safety practices, or data handling.
17. Limitation of liability
To the fullest extent permitted by applicable law, Three Degrees Networks Private Limited and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of the Service or any offline activity connected to the Service, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.
We are not liable for user-generated content, the actions or omissions of other users, third-party services, or events and activities we do not organize or control. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum extent permitted by law.
18. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Material changes may be communicated through the app, by email, or by other appropriate means. Continued use of the Service after changes become effective constitutes acceptance of the updated policy, except where further consent is required by law.
19. Governing law
This Privacy Policy is governed by the laws of India, without regard to conflict-of-law principles, except where mandatory local consumer or data-protection laws in your country of residence require otherwise. Subject to applicable law, courts in Mumbai, India shall have exclusive jurisdiction over disputes arising from this Privacy Policy, except where prohibited by law.
20. Contact us
Data controller: Three Degrees Networks Private Limited
Privacy, grievance, and data-protection contact: support@threedegreesnetworks.com
For questions about this Privacy Policy, to exercise your rights, to report safety concerns, or to appeal a moderation or account decision, contact us at the email above. We will endeavour to respond within a reasonable time and as required by applicable law.